Online Banking
We have upgraded your TransPecos Banks accounts!
New Features and Easier Account Management are now available!
Your old login will not work in the upgraded online banking.
You must re-enroll!
Deposit Account Enrollment
How to get started for your checking, savings, CD, and IRA accounts
Personal Accounts |
Business Accounts |
|---|
- Select an option for personal accounts:
- If you have all of your information, select the first option for automatic enrollment.
- If you have problems enrolling, select the second option (even if you have a SSN).
- If you are creating a business option, select the third option.
- Create your profile: Create your new Access ID, Passcode, and security questions
- Report missing accounts: If you cannot see all expected accounts, request access by clicking Services & Settings, then Add Account.
- Explore: Take a look at new features such as adding outside accounts from other banks, MySpending to make it easy to see where your money goes, and enhanced support options. Watch a demo here.
Note: The apps may not be immediately available in the app stores
Loan Account Enrollment
The upgrade process continues. Online banking for loans will be available early this week. Thank you for your patience.
Need help enrolling? Our dedicated Customer Care team is available at 877-445-9550
Important Information
Take note of potential impacts to your digital banking experience
- Pay & Transfer: Your bill pay and account transfer details did not migrate to the new digital banking experience.
- Wire Transfers: Wire transfer requests may be submitted via online banking. You can re-enter the templates you saved from the previous online banking platform.
- Transaction History: For your convenience, you can see transaction history from the previous 90 days. Previous statements will be available in the coming weeks. Note: Not all transactions are immediately available. They will display by the end of the business day.
- Loan Accounts: You cannot view loan accounts in the same portal as deposit accounts. We will integrate
- Cash Management: Remote Deposit Capture (RDC) and ACH origination services are available. Contact platinumcare@transpecos.bank if you have not spoken with our team about transitioning these services.